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Testimonials from Our AFPIMS Customers


AIR FORCE CUSTOMERS

October 2, 2017 - The new site is now fully functional and up-to-date. I would like to have this opportunity to bring a few things to your attention. It usually takes a unit 6-months at a minimum to build, populate, customize and deploy a site. It took us 1.5 Months. We are now in compliance with AFI 35-107 and other 24 DoD and AF regulations the AFI cites. We have reduced operational cost by 96%. We went from a $100K annual cost by hosting it in a custom build infrastructure, to a $4K annual cost by using AFPIMS cloud service model, Software as a Service (SaaS).

The website is 100% mobile device compatible. The new site has social media integration. You can share any of our news, success stories or videos to your own social media. The new site can collect and display our different social media posts in one central location. We have a service called DVIDs where we store all of our videos. Our site integrates with DVIDS, and auto pulls any videos loaded to it. The major difference between this service and YouTube, is that you do not need to buffer from inside AFNET. Outside the network, both services works very well.

You can capture site visit metrics. Who, When and their Geo Location. You can collect surveys from visitors. We have full control and responsibility of the site. We can update approved content when needed in matter of minutes. Last, it conveys up-to-date information to our community in a format that it is user friendly. It also centralize all information lines\services related to our program in one central location.

We were able to do all of these items by working as a team. We owe a big thank you to our Communications team, our Business Operations team, our Infrastructure team, AFRL\PK, AFRL\FM, WPAFB PA office, AF PA office, and Defense Media Agency (DMA). We worked towards a single goal and at times managed multiple priorities at play. If it wasn't for our team's support, this would have been a much longer and complex process.

We are starting FY18 with a new public site to better assist our community. This is only the beginning for better things to come. For everyone involved on this project, I just want to say thank you for the support. The above accomplishments are your accomplishments.  You were the major catalyst on this project. Thank You!

July 13, 2017 - I spent nearly an hour on the phone last night with an Air Force customer. The site manager is very excited about his website. He said several of the general grade officers he has coordinated with are impressed with their new site, which will go live tomorrow. As a former DISA AI employee, he has high technical requirements, and he said AFPIMS has exceeded his expectations.

ARMY CUSTOMERS

October 7, 2017 - I will be the point of contact for our organization for the design and layout of our new website using AFPIMS. I have just recently arrived and am getting to know with whom I will be speaking with on the design of the website. I just got off the phone with your help desk for the training website you host and I will say that I am impressed at the professionalism of your help desk and amazed at the capabilities and scalability of your Content Management System. I know that we here throughout our organization will be well served with your CMS. 

COAST GUARD CUSTOMERS

October 18, 2017 - A year ago many Coast Guard stakeholders were skeptical when we mentioned the DoD "cloud" and doubted this could even be accomplished by COB FY17.... 

SideNote: Krystal and Rod finished a month early, leaned into September hurricane PubWeb ops like bad-ass Coasties, and securely informed millions worldwide. 

Now, many look to us for even more secure cost-saving info/comms solutions and some actively wonder why more CG and DHS products aren't in the cloud already. With your help, we've changed a culture for the better. And I believe it can only get better with DMA's portfolio and experts close at hand supporting the USCG.

DEPARTMENT OF DEFENSE CUSTOMERS

September 25, 2017 - I can't tell you how much it means to our team to have such a great relationship with your team -- we deeply value your quick response, professionalism and technical savvy. I wanted to take a moment on behalf of our team to commend the Public Web service desk and AFPIMS development teams for their excellent work on our website #Refresh project. 

Your development team has been extremely responsive and quick to implement our requirements, change requests and improvements. This has been a truly collaborative experience between our teams in building the new modules and making the changes quickly for review, and have been responsive to our team's testing and additional feedback. 

Your service desk team has been doing an extremely good job troubleshooting and working with us to resolve problems as we test the various module changes. The customer service and client relations efforts have been excellent. 

 We look forward to continuing this collaborative effort.

January 20, 2017 - In another fabulous example of teamwork, the DMA Public Web team just provided a huge helping hand when we were getting critical error messages in the CMS while updating the page for the new secretary of defense. I can't tell you how much it means to our team to have such a great relationship with your team -- we deeply value their quick response, professionalism and technical savvy.