OFFICE OF THE INSPECTOR GENERAL
FILING IG COMPLAINTS
Consider the following:
Allow your chain of command the first chance to resolve the matter. Many problems can be addressed via the chain of command to obtain resolution.
Please be prepared to provide clear and concise information. There are penalties for knowingly providing false information.
Keep in mind that our office can only recommend, not order a resolution. We will identify the facts; however, leadership has the responsibility to implement a resolution.
Please be prepared to support your claim with facts. We can only resolve a case on the basis of fact.
The DMA OIG Hotline may not be used for matters normally addressed through other established grievance or appeal channels, unless there is evidence of mishandling of the issue or process. If a policy, directive, or instruction provides a specific means of redress or appeal of a grievance, complainants must exhaust those procedures before filing a DMA OIG complaint. Complainants must provide relevant evidence that the process was mishandled or handled prejudicially before DMA OIG channels will process a complaint of mishandling. Mere dissatisfaction or disagreement with the outcome or findings of an alternative grievance or appeal process is not a sufficient basis to warrant a DMA OIG investigation.
If you have already filed a complaint with another office/agency concerning your issue and the investigation is ongoing, continue to pursue your complaint with that office until the investigation is completed. We will not initiate an investigation into a complaint that is already being addressed using another process.
Certain matters may be better resolved through channels more appropriately than the DMA OIG Hotline. The following are matters, but not limited to, not generally investigated:
Individuals requesting to provide information about fraud, waste, or mismanagement involving DMA should complete the Inspector General Action Request Form (DMA Form 20 November 2015). You may download the DMA Form 20 and hand carry, email or fax to the Defense Media Activity Inspector General. Should you elect to file your complaint anonymously, note that it will be impossible for the DMA OIG to respond back. You may reveal your identity to the DMA OIG and request confidentiality.
Individuals are encouraged to provide:
Download Inspector General Action Request PDF
Confidentiality for DMA federal employees is established by The Inspector General Act of 1978, which prevents the DMA OIG from disclosing the identity of a DMA federal employee who reports an allegation or provides information, without the employee’s consent, unless the DMA OIG determines that disclosure is unavoidable during the course of the investigation.